CISM Standard Operating Procedures & Guidelines
Last Updated: August 2023
ICISF has provided a thoughtful list of Standard Operating Procedures and Guidelines for other CISM/Peer Support Teams or individuals looking to create a CISM/Peer Support Team in their area.
We are always looking to update this page with more examples to assist others. If you would like to share your CISM/Peer Support Team, Organization or Departments CISM Standard Operating Procedure or Guidelines, please email a PDF or word document to Michelle Parks at mparks@staging.icisf.org.
ARIZONA
- Glendale Police Department
- Chandler Police Department (2008)
- Phoenix Fire Department (2008)
- Peoria Police Department (2013)
- Sierra Vista Fire & Medical Services (2020)
- Southern Arizona Peer Support Team (2014)
ARKANSAS
CALIFORNIA
- Anaheim Police Department (2020)
- Corona Police Department (2017)
- Fresno Fire Department Peer Support Team (2019)
- La Mesa Police Department Peer Support (2014)
- National Highway Traffic Safety Administration (NHTSA), EMS
- Palm Springs Police Department
- San Mateo Fire/Rescue (2004)
- San Bernardino Sheriff’s Department
- Springfield Fire and Rescue Service
- City of Santa Rosa Fire Department (2013)
- Sonoma County Fire Rescue & Emergency Services (2013)
- Ventura County CISM Program (2013)
COLORADO
- Frederick-Firestone Fire Protection District (2016)
- Jefferson County Sheriff’s Office Peer Support (2020)
- Pueblo County Emergency Operations Plan (2013)
CONNECTICUT
- Connecticut Department of Mental Health and Addiction Services, STOPS (2008)
- State of Connecticut, Department of Correction (2005)
- State of Connecticut, Violence in the Workplace (2010)
DELAWARE
FLORIDA
- Emerald Coast Crisis Stress Team
- Fish and Wildlife Conservation Commission, Division of Law Enforcement CISM (2020)
- Hillborough County Sheriff’s Office (2020)
- Maitland Fire Rescue Department CISM
- Metro-Dade Fire Rescue Department CISM (2014)
- Polk County Sheriff’s Office CISM (2017)
GEORGIA
INDIANA
IOWA
- Benton County CISM Team (August 2023)
- Grant Wood Area Education Agency CISM Operations Manual (2018)
LOUISIANNA
MARYLAND
- Anne Arundel County Police Department (2017)
- Harford County Department of Emergency Services CISM Team
- Howard County Department of Police Peer Support Team (2020)
- Montgomery County Fire & Rescue Service CISM (2000)
- Queen Anne’s County Department of Emergency Services (2013)
MASSACHUSETTES
MICHIGAN
MINESOTTA
MINNEAPOLIS
MISSOURI
NEBRASKA
NEVADA
NORTH CAROLINA
NORTH DAKOTA
OHIO
- Columbus Fire Department, Critical Incident Identification & Management (2013)
- Columbus Fire Department, CISM Team (2014)
OREGON
RHODE ISLAND
*TENNESSEE
- Southeast Regional CISM Team, Tennessee
- Mission Statement
- TEAM GUIDELINES
- By-Laws
- Tennessee Emergency Service Chaplains Association (TESCA) CISM Team (March 2022)
UTAH
VIRGINIA
- City of Poquoson Fire & Rescue CISM Team (2008)
- Fairfax County Sheriff’s Office Peer Support (2014)
- Peninsulas EMS Council CISM Team (2019)
- Rappahannock EMS Council CISM Team (2018)
WASHINGTON
WISCONSIN
NATIONAL ORGANIZATIONS
- American Association of Nurse Anesthetists CISM (2015)
- National Air Traffic Controllers Association & Federal Aviation Administration, US Department of Transportation – Agreement (2016)
- National Emergency Number Association (NENA) 9-1-1 Acute/Traumatic and Chronic Stress Management (2013)
- National Fallen Firefighters Association, Stress First Aid for Firefighters and Emergency Medical Services Personnel (2015)
- National Headquarters Civil Air Patrol (CAP) CISM
INTERNATIONAL ORGANIZATIONS
- International Association of Fire Chiefs, Terrorism Response
- International Association of Firefighters, AFL-CIO, CLC Guide to Developing Fire Service Labor/Employee Assistance & Critical Incident Stress Management Programs (2001)
CANADA
- Bridgewater Police Services CISM General Operating Guidelines (2015)
- Fire Service Association of Nova Scotia CISM Guidelines (2022)
- Municipality of the District of Chester Fire Departments CISM (2014)
FEDERAL ORGANIZATIONS
- Bureau of Land Management, Office of Law Enforcement & Security, Line of Duty Death Response Guide (2016)
- Federal Aviation Administration, Air Medical Resource Management (2005)
- Homeland Security Field Operations Guide for Disaster Assessment & Response
- National Wildfire Coordinating Group (NWCG) Guide to Critical Incident Management (2008)
- US Army Corps of Engineers Critical Incident Stress Management
- US Army Military Police (2015)
- US Coast Guard, Office of Work-Life Programs (2014)
- US Department of Agriculture Coordinated Response Protocol (CRP) Guide (2017)
- US Department of Agriculture Forest Service, Pacific SW Region CISM (2015)
- US Department of Justice, United States Marshals Service, Operations Support Division (2007)
- US Department of Labor, Occupational Safety & Health Administration Field Operations Manual (2019)
- US Department of Labor, Occupational Safety & Health Administration Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers (2016)
- US Department of Labor, Occupational Safety & Health Administration Recommendations for Workplace Violence Prevention Programs (2009)
- US Fish & Wildlife Critical Incident Stress Management Handbook (2020)
- US Fish & Wildlife Line of Duty Death Response Handbook (2013)
- US Forest Service Death & Serious Injury Handbook (2013)
- US Forest Service CISM (2008)
- US Marshals Service Policy Directive Peer Support & Critical Incident Response Team (2011)
NON-GOVERNMENT AGENCIES